Shipping policy
NovaCharm74 strives to make delivery simple and accessible for customers around the world.
Free Worldwide Shipping
We offer free standard shipping worldwide.
There is no standard shipping charge for eligible orders shipped through our regular delivery service.
Estimated Delivery Time
Our standard estimated delivery timeframe is:
7–10 days
This is an estimated delivery period rather than a guaranteed delivery date.
Actual delivery times may occasionally vary due to carrier delays, weather, customs procedures, holidays, high-volume periods, transportation disruptions, remote destinations, or other circumstances outside our reasonable control.
Order Processing
Orders must be processed before shipment.
Once an order has entered fulfillment, changes or cancellations may not always be possible.
Customers are responsible for reviewing their delivery information carefully before submitting an order.
Shipping Destinations
We provide worldwide shipping to destinations supported by our shipping network.
Certain destinations may occasionally be unavailable because of carrier limitations, regulatory restrictions, service interruptions, or other logistical circumstances.
Shipping Address
Customers are responsible for providing an accurate and complete shipping address.
If you notice an error after placing an order, contact support@NovaCharm74.store as soon as possible.
We will attempt to assist when possible, but address modifications cannot be guaranteed after fulfillment has begun.
Delivery Issues
If your order appears delayed beyond the expected delivery timeframe, please contact customer support with your order information.
We will review the available shipping information and assist with appropriate next steps.
Damaged Deliveries
If your product arrives damaged, please retain the product and relevant packaging and contact us promptly.
Photographs of the product and packaging may be requested to help us evaluate the issue.
International Orders
International shipments may be subject to local customs procedures, import requirements, taxes, duties, or other regulations depending on the destination.
Any such obligations will be handled according to applicable laws and any disclosures presented during checkout.
Contact Us About Shipping
For shipping assistance:
Email: support@NovaCharm74.store
Phone: (502) 930-2834